Frequently Asked Questions

Find answers to common questions about traveling in Sri Lanka, from planning your itinerary to navigating local customs and attractions.

Do I need a visa to visit Sri Lanka?

Most visitors need an ETA (Electronic Travel Authorization) before arrival. Citizens of certain countries may require a visa. Check the official Sri Lanka Immigration website for up-to-date requirements.

What is the best time to visit Sri Lanka?

December to March is ideal for the west and south coasts and the hill country. April to September is better for the east coast. Weather varies by region.

Which currency should I carry?

The Sri Lankan Rupee (LKR) is the official currency. Credit cards are widely accepted in cities, but cash is recommended for rural areas and small vendors.

How do I book a guided tour?

You can book guided tours online through our website or contact our support team for customized itineraries covering cultural, wildlife, and adventure experiences.

Is transportation included in packages?

Many tours include transportation between major attractions. For self-guided trips, we provide car rentals, chauffeur services, or train/bus options upon request.

What payment methods are accepted?

We accept major credit/debit cards, PayPal, and bank transfers. Some local payments can also be made in LKR.

Can I get a refund if I cancel?

Refund policies vary by tour package. Cancellations made in advance are eligible for partial or full refunds depending on the terms specified at booking.

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